Expand Business Growth

Did you know that 46% of callers to your business will not leave a message if the call is answered by a voice mail? Can you afford to miss nearly half of your phone calls?

Never Miss Another Call

An answering service is more than just someone answering your calls; to your customer, we are your business. In this day and age, expectations are high, people have access to information at their fingertips, when a call comes in, you cannot miss that opportunity to interact. Immediate customer service response is paramount. If a person has a question or has concerns about your product or service, you need to be able to offer answers or solutions, or you may very well lose a potential client/customer.

Dedication to Customer Service

When you partner with New York Telephone answering service your clients are provided with excellent 24/7/365 live customer service and so are you. That’s right; YOU too are receiving that same level of service that you expect us to provide to your clients. We have management onsite at all times to handle any and all issue that you might have with your account. We are committed to providing you and your clients with top-notch service, all the time and every time.

Our business telephone answering services provide cost effective ways for businesses to handle after hour calls or calls that take place when your staff members are unavailable – live operator telephone answering service, virtual office and voicemail service are key components of our call center solutions.

  • Eliminate the loss of important revenue generated calls.
  • Reduce your overhead.
  • Free yourself from answering inbound calls and emails.
  • Be available 24/7/365  with our professional career-driven agents.
Benefits of Using Our Business Answering Services
  • Your calls are always answered by a live operator.
  • You only pay when we answer your clients calls. We don’t bill for minutes that you don’t use and you automatically recieve discounts when your call volume increases.
  • Your clients are greeted according to your specifications.
  • Your messages are delivered via whatever method(s) you choose: via text message, email, cell phone, pda, fax, paging or voice mail.
Why Our Business Answering Services Are Superior
  • We do not outsource. Our call center is located in the U.S. and staffed with live U.S. agents 24/7/365.
  • Our agents are required to have a background in customer service and to complete our intensive in-house training programming.
  • We handle your calls and messages according to your specifications.
  • We always have management onsite so that any account issues are handled in an expedited manner.

 

Looking for more information?

Contact us today at 1-800-645-2616 or fill out our online request for more information and we’ll send you our pricing and plans packet today!